What the independent test changes
If DeviceOK passes
A DeviceOK camera pass makes total camera failure less likely; prioritize Teams selection, web permission or meeting policy.
If DeviceOK fails
If DeviceOK cannot stream the camera, troubleshoot privacy shutter, camera detection, browser/OS permission and connection first.
Check these in order
- 1
Run DeviceOK Webcam Test.
- 2
Confirm Teams has the intended camera selected.
- 3
For Teams on the web, allow camera access in the browser and Teams app permissions.
- 4
Check whether meeting/admin settings have disabled attendee camera use.
Retest instead of guessing
After changing one setting, run the independent DeviceOK test again before moving to a more invasive step. This preserves evidence and avoids changing multiple variables at once.
Retest Webcam test