What the independent test changes
If DeviceOK passes
Audible DeviceOK output shows the browser/system path can produce sound; focus next on Teams output selection and meeting state.
If DeviceOK fails
No DeviceOK sound points toward system output, mute/volume or connection rather than Teams alone.
Check these in order
- 1
Run DeviceOK left/right audio.
- 2
Confirm the intended speaker/headset is selected in Teams.
- 3
Check system volume and physical headset controls.
- 4
For web Teams, confirm the browser is allowed to use the relevant device features and refresh after permission changes.
Retest instead of guessing
After changing one setting, run the independent DeviceOK test again before moving to a more invasive step. This preserves evidence and avoids changing multiple variables at once.
Retest Left/right