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Slack Huddles device troubleshooting

Slack Huddle Camera Not Working

Verify the camera independently before changing Slack huddle camera preferences.

Run Webcam test firstSlack Huddles diagnostic center
Evidence first

What the independent test changes

If DeviceOK passes

If DeviceOK displays the camera, prioritize Slack camera selection/permission/app contention.

If DeviceOK fails

If DeviceOK fails, resolve camera detection, privacy shutter, connection and OS/browser access first.

Safe sequence

Check these in order

  1. 1

    Run DeviceOK Webcam Test.

  2. 2

    Select the intended camera in Slack huddle preferences.

  3. 3

    Confirm Slack/browser camera permission.

  4. 4

    Close other apps using the camera and retry.

Verify

Retest instead of guessing

After changing one setting, run the independent DeviceOK test again before moving to a more invasive step. This preserves evidence and avoids changing multiple variables at once.

Retest Webcam test