DeviceOK
SearchCheck my device
Home / Device types / Smart Home Hub
Smart Home Hub diagnostics

Test what the browser can see. Know when it cannot.

Narrow whether a smart-home failure belongs to the hub, local network, cloud service, radio protocol, device pairing or automation before mass-resetting devices.

Run these first

Relevant live checks

Browser Online Status TestCheck the browser online state, available connection hints, and a short round trip to DeviceOK.
→
Browser Latency TestMeasure several browser-to-DeviceOK request round trips as a quick connection responsiveness check.
→
Bluetooth LE Browser TestOpen the browser Bluetooth chooser for compatible Bluetooth Low Energy devices in supported environments.
→
First diagnostic sequence

Do the high-signal checks before risky changes

  1. 1

    Check hub and vendor service status

  2. 2

    Determine whether one accessory or all accessories fail

  3. 3

    Avoid removing/re-pairing every device until the failing layer is known

What DeviceOK/browser can help check
  • Check endpoint network reachability
  • Test limited browser BLE access
What this browser page cannot prove
  • Scan Zigbee/Thread/Z-Wave networks universally
  • Inspect proprietary hub databases
  • Verify cloud outages without vendor status data