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Streaming Device diagnostics

Test what the browser can see. Know when it cannot.

Separate network, TV/input and app-specific symptoms for streaming sticks/boxes before factory resetting or replacing the device.

Run these first

Relevant live checks

Browser Online Status TestCheck the browser online state, available connection hints, and a short round trip to DeviceOK.
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Browser Latency TestMeasure several browser-to-DeviceOK request round trips as a quick connection responsiveness check.
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Screen Resolution TestShow browser viewport, screen dimensions, and device pixel ratio.
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Left Right Speaker TestPlay left and right channel tones separately.
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First diagnostic sequence

Do the high-signal checks before risky changes

  1. 1

    Check whether the TV/input works with another source

  2. 2

    Check network behavior on another device

  3. 3

    Restart the app/device before factory reset

What DeviceOK/browser can help check
  • Test the current browser endpoint/network path
  • Provide display/audio references on a connected screen
What this browser page cannot prove
  • Inspect another streaming box's internal hardware remotely
  • Read HDMI/HDCP state universally