Start with a clean baseline
Use browser-visible screen, touch, camera, microphone, speaker, sensor and connection tests as a fast functional inspection, then use the OS/manufacturer for battery-health, cellular, biometric and internal hardware diagnostics.
Live evidence
Relevant checks
Charger Wattage MatchCompare a device's entered power requirement with a charger's rated wattage while keeping USB-PD/PPS and voltage-profile limits explicit.
→USB Voltage Current to Watts CalculatorCalculate watts from an entered USB or charger voltage/current profile.
→Browser Battery StatusShow charging state and charge level when the browser exposes the Battery Status API.
→First sequence
Do the high-signal checks before risky changes
- 1
Remove cases or accessories that interfere with alignment
- 2
Use the charger and power adapter combination specified by the manufacturer
- 3
Compare wired charging if wireless charging is intermittent
Decision points
What the result should change
If touch/camera/audio works in browser but not one appCheck the app's permission and selected input/output before resetting the phone.
If charging is the symptomSeparate adapter wattage, cable capability, connector condition and battery/thermal limits.
If the device is used/refurbishedTest all user-facing functions before account transfer/payment, not after.
Browser can help check
- Compare entered charger wattage to device requirements
- Show browser-exposed battery charging state where supported
Browser cannot prove
- Read Qi or Qi2 negotiation generically
- Measure coil alignment or thermal throttling
- Certify charger safety
Repair boundary
Know when to stop browser troubleshooting
- Swollen batteries, exposed cells or severe heat require immediate service handling.
- Do not insert metal objects or liquids into charging ports.
- DeviceOK cannot verify IMEI ownership, activation lock or water-resistance integrity.
Used-device inspection
What to verify before paying or signing off a repair
- Touch across the whole panel and pixel/color inspection
- Front/rear cameras, microphones, speakers and buttons
- Charging/data port, Wi-Fi/Bluetooth and manufacturer battery-health screen