Model facts that change the troubleshooting path
Apple specifies Bluetooth 5.3 for AirPods Pro 2.
Apple rates up to 6 hours of listening time per charge under its stated test conditions; actual battery life varies by use and features.
Test matrix
What to test and what a pass actually tells you
Run the test closest to the symptom. A passing result narrows the diagnosis; it does not certify the entire device.
A pass proves browser playback reaches the selected output path; it does not prove every codec, surround or app-specific route.
→A pass proves browser playback reaches the selected output path; it does not prove every codec, surround or app-specific route.
→A pass proves browser playback reaches the selected output path; it does not prove every codec, surround or app-specific route.
→A pass proves the selected input delivered audio into this browser session; app routing or processing becomes the next branch.
→A pass proves the selected input delivered audio into this browser session; app routing or processing becomes the next branch.
→Diagnostic focus
Problems worth separating on this model
Evidence handoff
If the browser cannot reach the suspected subsystem
Keep the browser result as one observation, then move to the operating system or manufacturer diagnostic that can see the protected hardware state. Do not interpret an unsupported browser API as a failed component.
For model-specific firmware, drivers or service diagnostics, use the official Apple source linked on this page.