Start with evidence
Run the tests that separate the likely branches
Decision table
What the observation changes
ObservationWhat it meansNext action
Direct transfer gets much faster with another cableThe original cable was limiting data negotiation.Keep the high-speed-rated cable for local data workflows.
Fast direct, slow through dockDock/hub topology is the likely bottleneck.Check the dock port/link class and remove slower stages.
Multiple known-good 10-Gb/s paths disconnectThe advertised speed ceiling does not explain instability.Inspect connector condition and test another host before service.
Sequence
Work from reversible checks to escalation
- 01
Confirm iPhone 16 Pro model.
- 02
Use a known USB 3/10-Gb/s-class cable.
- 03
Test direct to a known high-speed host with local SSD/file.
- 04
Change one path component at a time.
Likely areas
Keep these branches separate
USB 2-only cableSlow hub/host portStorage bottleneckCloud/network transfer mistaken for local USB
Repair boundary
When to stop changing settings
If the phone cannot maintain enumeration across multiple known-good direct host/cable paths, use Apple support/service.