Verified model diagnostic center

TP-Link Archer AX55

Use DeviceOK from connected clients to separate an Archer AX55 internet, Wi-Fi and latency problem from a port-speed expectation mismatch before changing router configuration.

2 verified model facts5 relevant live tests1 exact compatibility answers0 model-specific fixesReviewed 2026-08-11

Model facts that change the troubleshooting path

01

TP-Link rates Archer AX55 as AX3000 Wi-Fi 6: 2402Mbps on 5GHz plus 574Mbps on 2.4GHz under its stated conditions.

02

TP-Link specifies one Gigabit WAN port, four Gigabit LAN ports and one USB 3.0 port on the Archer AX55; it is not a 2.5GbE router.

Documented connection paths1 × Gigabit WAN · 4 × Gigabit LAN · 1 × USB 3.0 · 2.4GHz Wi-Fi 6 · 5GHz Wi-Fi 6

Test matrix

What to test and what a pass actually tells you

Run the test closest to the symptom. A passing result narrows the diagnosis; it does not certify the entire device.

Diagnostic focus

Problems worth separating on this model

01 · Internet works over Ethernet but not Wi-FiReproduce this symptom independently, then choose the closest live test or exact compatibility record before changing drivers, firmware, cables or hardware.
02 · One client vs whole-network issueReproduce this symptom independently, then choose the closest live test or exact compatibility record before changing drivers, firmware, cables or hardware.
03 · Gigabit port limit mistaken for 2.5GbEReproduce this symptom independently, then choose the closest live test or exact compatibility record before changing drivers, firmware, cables or hardware.
04 · Latency/jitter instabilityReproduce this symptom independently, then choose the closest live test or exact compatibility record before changing drivers, firmware, cables or hardware.
05 · Firmware/configuration requiring TP-Link managementReproduce this symptom independently, then choose the closest live test or exact compatibility record before changing drivers, firmware, cables or hardware.

Exact specifications

Compatibility questions tied to this model

Evidence handoff

If the browser cannot reach the suspected subsystem

Keep the browser result as one observation, then move to the operating system or manufacturer diagnostic that can see the protected hardware state. Do not interpret an unsupported browser API as a failed component.

For model-specific firmware, drivers or service diagnostics, use the official TP-Link source linked on this page.