Verify detection before changing more settings
Check Windows camera privacy permissions and then retest the camera in DeviceOK to separate an access-control problem from detection failure.
What to check next
- 1
Open Settings > Privacy & security > Camera and verify camera access is enabled.
- 2
Confirm the affected desktop or Store app is permitted to use the camera.
- 3
Close other camera apps and retry.
- 4
If the browser is denied too, check the browser's site-level camera permission.
Know whether the change worked
After each meaningful change, run the DeviceOK webcam test again. If DeviceOK receives video but one application still fails, move to that application's camera selection and permission path.
Retest webcam