Verify detection before changing more settings
Run DeviceOK's webcam test and check whether Windows sees the camera. If neither Windows nor the browser can see it, continue with Microsoft's camera troubleshooter and the device maker's official driver path.
What to check next
- 1
Check a physical privacy shutter, camera switch or disabled camera key.
- 2
Look for the camera in Device Manager under Cameras or Imaging devices.
- 3
Use Windows Update or the device maker's official support page for camera drivers; avoid third-party driver mirrors.
- 4
If another app can use the camera, treat the problem as app-specific rather than total camera failure.
Know whether the change worked
After each meaningful change, run the DeviceOK webcam test again. If DeviceOK receives video but one application still fails, move to that application's camera selection and permission path.
Retest webcam