Verify detection before changing more settings
Close other camera apps and run DeviceOK's webcam test. If live video starts here, focus on the failing app's camera selection, permissions and video settings.
What to check next
- 1
Restart the failing app and Windows if the camera session appears stuck.
- 2
Verify camera permissions.
- 3
Update the camera driver from Windows Update or the device maker.
- 4
If no app can start video, continue with the Windows troubleshooter and hardware detection checks.
Know whether the change worked
After each meaningful change, run the DeviceOK webcam test again. If DeviceOK receives video but one application still fails, move to that application's camera selection and permission path.
Retest webcam