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Windows Device Manager

Code 1: This device is not configured correctly

Windows reports that the device has no usable driver installed or the driver is configured incorrectly.

First action

Update the device driver using Windows/Device Manager, then use the hardware maker's official support if Windows cannot supply a suitable driver.

Use the error code as a Windows device-state clue. It does not by itself identify the exact failed component inside the hardware.

Then verify

Do not stop at the code disappearing

  1. 1

    Retest the device after the driver change.

  2. 2

    If the device is still missing or failing, check the physical connection and the manufacturer's support documentation.

After Windows reports the device normally, run the matching DeviceOK test when one exists—for example camera, microphone, keyboard, mouse, controller or audio—to confirm the user-facing function works.