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Windows Device Manager

Code 10: This device cannot start

A driver or the device reported that it could not start correctly.

First action

Update the driver from Windows or the device manufacturer's official support channel.

Use the error code as a Windows device-state clue. It does not by itself identify the exact failed component inside the hardware.

Then verify

Do not stop at the code disappearing

  1. 1

    Restart and retest.

  2. 2

    If Code 10 remains, check the device maker's documentation for model-specific diagnostics.

After Windows reports the device normally, run the matching DeviceOK test when one exists—for example camera, microphone, keyboard, mouse, controller or audio—to confirm the user-facing function works.