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Windows Device Manager

Code 43: Windows has stopped this device because it reported problems

A driver controlling the device reported a failure to Windows.

First action

Reinstall the device driver and follow the hardware manufacturer's diagnostic guidance.

Use the error code as a Windows device-state clue. It does not by itself identify the exact failed component inside the hardware.

Then verify

Do not stop at the code disappearing

  1. 1

    Power-cycle/reconnect an external device where safe.

  2. 2

    If Code 43 follows the device across hosts, hardware/firmware becomes more likely.

After Windows reports the device normally, run the matching DeviceOK test when one exists—for example camera, microphone, keyboard, mouse, controller or audio—to confirm the user-facing function works.