Chrome site permissions can block microphone access independently of the microphone hardware.
If the live test passes, the investigation can usually move away from total hardware failure and toward the affected app, permissions, routing or configuration.
Try the simple causes first
- 1
Open the site permission control for DeviceOK and allow Microphone.
- 2
In Chrome Settings > Privacy and security > Site settings > Microphone, verify the intended input and permission state.
- 3
Also verify operating-system microphone access.
Work through the problem in order
- 1
Open the site permission control for DeviceOK and allow Microphone.
- 2
In Chrome Settings > Privacy and security > Site settings > Microphone, verify the intended input and permission state.
- 3
Also verify operating-system microphone access.
- 4
Reload DeviceOK and run the microphone test again.
Use the passing DeviceOK test to narrow the problem to the specific app or settings layer.
If DeviceOK also fails, step back to permissions, connection, OS configuration, and device-level troubleshooting.