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Brother · HL-L2460DW family

Brother HL-L2460DW Media Mismatch

The requested paper/media setting does not match the configured/loaded media path.

FIRST ACTIONCompare the print job's paper size/type with the printer tray settings and actual paper.

Interpretation

What this message does — and does not — prove

Official meaningThe requested paper/media setting does not match the configured/loaded media path.
Do not assumeThis message is usually configuration evidence, not proof of a mechanical feed failure.

Safe sequence

Work through the manufacturer-scoped path

  1. 01

    Read the document/driver paper size and type.

  2. 02

    Check the printer's Tray 1 media settings.

  3. 03

    Load the matching paper or deliberately change both job and printer settings.

  4. 04

    Retry a one-page job.

Stop / escalate

When not to keep experimenting

If settings and physical media match but the message persists across jobs/devices, continue with Brother support.