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Brother · HL-L2460DW family

Brother HL-L2460DW No Drum Unit

The printer is not detecting the drum unit in the expected installed state.

FIRST ACTIONPower down if required by the procedure, reseat the toner/drum assembly correctly and verify the drum is actually present.

Interpretation

What this message does — and does not — prove

Official meaningThe printer is not detecting the drum unit in the expected installed state.
Do not assumeBuying toner will not resolve a missing/drum-detection message if the drum assembly is absent or not seated.

Safe sequence

Work through the manufacturer-scoped path

  1. 01

    Open the front cover.

  2. 02

    Remove and inspect the combined toner/drum assembly without touching sensitive drum surfaces.

  3. 03

    Confirm the toner cartridge is installed in the drum and reseat the assembly fully.

  4. 04

    Close the cover and recheck the status.

Stop / escalate

When not to keep experimenting

If a correct genuine/compatible drum is seated and still not detected, use Brother support/service guidance.